Why do Japanese People Apologize so much?

The Japanese people are known for their incredible level of politeness and respect, which can leave some foreigners confused during their visit to the country. For example, why do Japanese people apologize so much?

There is a direct explanation for the fact that Japanese people repeatedly apologize using the word “sumimasen,” and that is exactly what we will explain so you don’t get confused.

Why do Japanese People Apologize so much?

The expression “sumimasen” has several different meanings depending on the context. The most well-known meaning is “sorry,” used when someone makes a mistake, and “excuse me,” such as when asking to pass someone on the street. However, it can also be used to mean “thank you.”

There are other Japanese words for “thank you,” such as “arigatō,” so why use “sumimasen” instead in certain situations? Consider the examples below:

Japan:
“You dropped your notebook.”
“Oh! Sumimasen!”

West:
“Oh! Thank you!”

Japan:
“Is anyone else getting into the elevator?”
“Sumimasen.”

West:
“Thank you.”

In these cases, the use of “sumimasen” carries the idea of acknowledging the inconvenience caused to the other person, even if it is minimal. It is a way of showing consideration rather than simply expressing gratitude.

Therefore, if one day you find yourself in a situation where someone apologizes to you even though they did nothing wrong, just understand “sumimasen” as a polite equivalent of “thank you.”